Company Description Lemon Tree Hotels Limited (LTHL) is one of India’s largest hotel chains, operating across upscale, upper-midscale, midscale, and economy segments. The group manages a diverse portfolio of seven brands, including Aurika Hotels & Resorts, Lemon Tree Premier, Lemon Tree Hotels, Red Fox Hotels, Keys Prima, Keys Select, and Keys Lite, designed to serve a wide range of guest needs. Since opening its first 49-room hotel in 2004, LTHL has grown to a portfolio of over 270 hotels, with more than 130 properties currently operational and many more under development. With a team of around 7,700 employees, the company focuses on delivering a refreshingly different and value-driven guest experience. Additional information is available at lemontreehotels.com or via Central Reservations at +91-(phone hidden). Role Description The Associate role at Lemon Tree Hotels is a full-time, on-site position based in Gurgaon. The Associate supports daily hotel operations, ensuring smooth front-of-house and back-of-house activities and consistent delivery of high-quality guest service. Typical responsibilities include assisting guests during check-in and check-out, handling inquiries, coordinating with housekeeping and other departments, and maintaining public areas and guest spaces to brand standards. The role may also involve basic administrative tasks,



updating records, supporting food and beverage or other service outlets, and responding promptly to guest requests and feedback. Associates are expected to work collaboratively with team members, follow established procedures, and contribute to a welcoming and professional environment. Qualifications
• Strong customer service and guest relations skills, with a friendly and professional demeanor.
• Effective communication skills, including clear spoken and written English; additional languages are an advantage.
• Basic administrative and organizational abilities, such as handling documentation, managing records, and following standard operating procedures.
• Ability to work in a rapid-paced, shift-based hospitality environment, with reliability and attention to detail.
• Comfort with using hotel management or reservation systems and general computer applications.
• Prior experience in hospitality or service-oriented roles is preferred but not mandatory.
• Minimum educational qualification of a high school diploma; a hotel management or hospitality-related certificate or degree is an advantage.
• Positive attitude, willingness to learn, and commitment to delivering a high-quality guest experience.

📌 Associate (Gurugram)
🏢 lemon tree hotels
📍 Gurugram