Experience:
4–5+ Years Work mode: Hybrid Shift: APAC Time Zone Domain: Fintech Job Summary We are looking for a hands-on QA / Business Analyst with strong Braze development experience to support CRM campaign delivery and SFMC-to-Braze migration. The candidate must independently handle business analysis, QA testing, and Braze campaign development.

Key Responsibilities
• Gather and document business requirements and coordinate with stakeholders.
• Analyze SFMC journeys, campaigns, audiences, and migration requirements.
• Test Braze campaigns, Canvas journeys, templates, Liquid logic, and personalization.
• Perform functional, regression, API, and multi-channel testing.
• Validate triggers, segmentation, suppression rules, and customer data.
• Support UAT, defect tracking, cutover, reconciliation, and post-go-live activities.
• Build and modify Braze campaigns, Canvases, templates, and segments as required.




• Maintain test documentation, migration trackers, and handover materials. Mandatory Skills
• Hands-on Braze development: Canvas, campaigns, Liquid, templates, segmentation, custom attributes, and events.
• Strong Business Analysis and QA/testing experience.
• CRM campaign testing across email, SMS, WhatsApp, push, and in-app channels.
• API testing using Postman and basic SQL.
• Experience with personalization, HTML email rendering, and regression testing.
• Solid stakeholder communication and independent execution skills. Good to Have
• Salesforce Marketing Cloud (SFMC) experience.
• SFMC-to-Braze migration experience.
• Braze Developer certification.
• Fintech domain experience.
• Jira, Agile, and multi-market campaign experience.

📌 QA / Business Analyst - Braze development - Contract (India)
🏢 Gravity Infosolutions
📍 India