Job Title: Senior Manager – Information Security & Privacy Department: Information Security / Cyber Risk & Governance Experience Level: 10 – 14 Years

Location:
Thane
- Work from office

About Us
Netcore.ai is a leading AI-powered B2B SaaS Customer Experience and Marketing Technology platform, helping 6,500+ brands across 20+ countries deliver personalized customer experiences at scale. Our engineering teams build highly scalable, cloud-native products that process billions of customer interactions every day. Role Summary We are looking for an experienced Senior Manager – Information Security & Privacy with 10 to 14 years of leadership and technical oversight experience. In this dual-function leadership role, you will drive information security governance, manage global privacy programs (including DPDPA compliance), and act as the organization’s designated Privacy Officer. You will lead external audit engagements, oversee security and privacy controls across multi-hybrid cloud environments, direct the SIEM and incident response operations, and ensure strict SLA adherence for security service management. The ideal candidate combines technical depth in cloud and security operations with exceptional stakeholder management, executive communication, and team leadership.

Key Responsibilities
1. Information Security Governance, ISO & Audit Management ● Act as the primary interface and leader for all external, client, and regulatory audits (e.g., ISO 27001, SOC 2, ISO 27701). ● Maintain, review, and continuously improve the organization’s Information Security Management System (ISMS) and Privacy Information Management System (PIMS). ● Oversee the end-to-end collection, validation, and presentation of audit evidence across complex multi-hybrid cloud and on-premise environments. ● Lead the drafting, periodic review, and enforcement of all organizational information security policies, standards, and procedures. ● Design and execute enterprise-wide security and privacy awareness training initiatives for all employees and contractors. 2. Global Privacy & DPDPA Compliance (Privacy Officer Role) ● Serve as the organization’s Privacy Officer, leading global privacy strategies and compliance efforts.



● Lead the implementation and ongoing governance of India's Digital Personal Data Protection Act (DPDPA), GDPR, and other applicable global privacy regulations. ● Establish data mapping, data inventory, Privacy Impact Assessments (PIA/DPIA), subject rights requests, and data breach notification protocols. ● Collaborate with legal, HR, product, and engineering teams to embed Privacy by Design across enterprise systems and product developments. 3. Security Operations, SIEM & Incident Response ● Provide strategic direction and governance over the Security Operations Center (SOC), SIEM platform, and security incident response processes. ● Ensure effective threat detection, rapid incident containment, root-cause analysis (RCA), and timely post-incident reporting. ● Oversee security service ticketing operations, ensuring all internal security requests, vulnerability remediations, and operational tickets are resolved within strict SLAs. 4. Leadership, Stakeholder & Cross-Team Management ● Build, mentor, and lead a high-performing team of security, privacy, and compliance professionals. ● Work closely with C-level executives, department heads, IT Infrastructure, DevOps, and business unit leaders to align security strategies with business goals. ● Report security and privacy risk posture, compliance metrics, and incident trends to senior leadership and board-level committees. Required Qualifications ●

Experience:
10 to 14 years of progressive experience in Information Security, Risk Management, and Data Privacy, with at least 3–5 years in a managerial or team leadership role. ● Mandatory Certifications: CISM (Certified Information Security Manager) or CISA (Certified Information Systems Auditor) is mandatory. ● Audit & ISO Expertise: Proven track record facing and managing external auditors for ISO 27001 (and ISO 27701/27017/27018), SOC 2, and regulatory reviews. ● Privacy Expertise: Demonstrated experience building privacy frameworks,



managing DPDPA implementation, and handling GDPR/global privacy operations as a Privacy Officer. ● Cloud Architecture: Solid understanding of security controls, logging, and compliance evidence gathering within multi-hybrid cloud environments (AWS, Azure, GCP, on-prem infrastructure). ● SOC & SIEM Governance: Strong experience overseeing SIEM operations, threat monitoring, and security incident handling teams. ● Communication & Leadership: Exceptional executive-level verbal and written communication skills, with proven ability to influence stakeholders and manage cross-functional teams. Preferred Qualifications ● Additional certifications such as CIPP/E, CDPSE, CRISC, or CISSP. ● Prior experience implementing automated compliance and privacy management tools (e.g., OneTrust, BigID). ● Direct experience handling data breach procedures and communicating with regulatory authorities. Why Join Us?
• Build products used by 6,500+ global brands.
• Opportunity to work on cutting-edge AI/ML projects impacting millions of users.
• Be part of a collaborative, innovation-driven team in a fast-growing MarTech company.
• Competitive compensation and growth opportunities in a fast-paced environment.
• Thrive in a culture of ownership, innovation, and continuous learning. Global Recognitions
• Leader in Commerce Search and Product Discovery in the Forrester Wave 2023.
• The only Forrester-rated global vendor in Product Discovery, Cross Channel Marketing Hubs and Email.
• Leader in Marketing Platforms in G2’s Winter 2024 Grid
• Top 20 global Google Cloud Partner
• Appraised at Level 3 of ISACA’s CMMI® by Equalitas Certifications Limited
• Excellent Place to Work® for six consecutive years in India Know More

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📌 Senior Manager – Information Security (Mumbai)
🏢 Netcore
📍 Mumbai