We're Hiring | Regional Learning & Development Manager – North Sarovar Hotels | Gurgaon

Location:
Gurgaon (Corporate Office) Department: Human Resources – Learning & Development

Experience:
8–10 Years Industry: Hospitality / Hotels Job Overview Sarovar Hotels is looking for an experienced Regional Learning & Development Manager to lead and oversee L&D; operations across its North Region properties. The ideal candidate should have strong multi-property exposure, excellent training capabilities and the ability to drive service excellence and employee development across hotels.

Key Responsibilities
• Lead and implement regional Learning & Development strategies, training calendars and annual training plans.
• Oversee L&D; operations across a minimum of 3 hotels simultaneously.
• Conduct Training Need Analysis (TNA) and implement effective training interventions across properties.
• Drive induction, functional, behavioral, leadership and service excellence training programs.
• Monitor training effectiveness, service standards and employee development across assigned hotels.
• Conduct regular property visits, review training performance and ensure adherence to corporate L&D; standards.
• Guide and mentor property-level L&D; teams and trainers.




• Support pre-opening hotels through training plans, employee orientation and operational readiness.
• Maintain training MIS, reports, budgets and documentation. Candidate Profile
• Graduate/Postgraduate in Hotel Management, Human Resources or a relevant discipline.
• 8–10 years of overall experience in Learning & Development within the hospitality industry.
• Must have worked as an L&D; Manager in at least the last 3 hotels.
• Mandatory experience of overseeing L&D; operations across a minimum of 3 hotels simultaneously.
• Strong multi-property / cluster-level experience within the hotel industry.
• Excellent communication, presentation, leadership and stakeholder management skills.
• Solid understanding of hotel operations, service standards and employee development. Additional Requirements
• The candidate must be based in Gurgaon or willing to relocate to Gurgaon.
• Position will be based at the Sarovar Corporate Office, Gurgaon.
• Extensive travelling across hotels in the North Region will be required.
• Must be comfortable coordinating with Unit General Managers, HR teams and Corporate Leadership.

📌 Regional Learning (Gurugram)
🏢 Sarovar Hotels
📍 Gurugram