Company Description IIFL Finance is a leading financial services provider in India, offering solutions that go beyond traditional loans and mortgages to meet modern financial needs. With more than 20 years of experience serving retail and MSME customers, the company provides innovative services such as Business Loan on WhatsApp and Gold Loan at Home. IIFL Finance focuses on delivering a superior customer experience through convenient, flexible transactions for customers and stakeholders. Backed by a robust network of over 2,500 branches across 500+ cities and a base of more than 6 million customers, the organization offers a comprehensive suite of products including Gold Loans, Business Loans, Personal Loans, and digital financial services. Candidates joining IIFL Finance become part of a reputable, service-driven organization committed to growth and customer satisfaction. Role Description The Manager role at IIFL Finance is a full-time, on-site position based in Krishnagiri. The Manager will oversee day-to-day branch operations, ensuring efficient delivery of gold loans, business loans, personal loans, and related financial services while maintaining compliance with internal policies and regulatory guidelines. Responsibilities include managing and guiding the branch team, driving sales and customer acquisition, monitoring portfolio quality, and resolving customer issues promptly and professionally.



The Manager will analyze branch performance metrics, prepare periodic reports, and implement strategies to improve profitability, customer engagement, and operational efficiency. The role also involves coordinating with regional leadership, fostering strong relationships with local customers and communities, and upholding IIFL Finance’s standards for service, ethics, and risk management. Qualifications
• Demonstrated skills in branch operations management, team supervision, and performance monitoring.
• Experience in sales, business development, and customer relationship management within financial services or related sectors.
• Strong abilities in credit assessment, risk management, and compliance with regulatory and internal guidelines.
• Proficiency in basic financial analysis, reporting, and use of banking or NBFC software systems.
• Excellent communication, negotiation, and problem-solving skills, with a customer-focused mindset.
• Ability to work in office in Krishnagiri, manage multiple priorities, and make sound decisions under time constraints.
• Bachelor’s degree in Finance, Business, Commerce, or a related field; a postgraduate qualification (MBA or equivalent) is an advantage.
• Prior experience in retail lending, gold loans, MSME financing, or branch management is highly beneficial.

📌 Manager (Krishnagiri)
🏢 IIFL Finance
📍 Krishnagiri