Senior New Relic & AWS Cloud Operations Engineer Role Overview Senior New Relic & AWS Cloud Operations Engineer with advanced expertise in AWS infrastructure, cloud operations, and observability. Key Skills
• Deep expertise in Recent Relic Dashboards, APM, Infrastructure Monitoring, NRQL, Alerts & Workflows.
• Hands-on experience with AWS services including EC2, ECS, EKS, RDS, Lambda, ALB/ELB, and CloudWatch.
• Expert in creating monitoring dashboards, alert policies, workflows, and infrastructure health monitoring solutions.
• Experience in Cloud Operations, Production Support, or Managed Services environments. AI & Observability
• Experience leveraging New Relic AI capabilities for anomaly detection, intelligent alerting, incident correlation, root cause analysis, and operational insights.
• Drive AI-led observability initiatives to reduce alert noise,



improve incident response, and lower MTTR.
• Identify and implement automation opportunities using AI-powered monitoring insights. Key Deliverables
• Design and implement monitoring and observability solutions for AWS environments.
• Create executive, operational, and engineering dashboards.
• Configure alert policies, workflows, and infrastructure health monitoring.
• Support incident management, troubleshooting, and service reliability initiatives. Nice to Have
• AWS certification(s).
• Experience leading or mentoring monitoring or CloudOps teams.
• Strong customer-facing and stakeholder management skills.
• Leadership experience is an added advantage.

📌 Cloud Engineer (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad