Company Description Bharat Financial Inclusion Limited (BFIL), a 100% subsidiary of IndusInd Bank Ltd., is a leading financial services organization focused on promoting financial inclusion across India. The company has a strong presence in 23 states, reaching approximately 120,000 villages and serving customers in rural and semi-urban areas. BFIL works to provide accessible financial products and services, enabling individuals and communities to improve their economic stability. The organization emphasizes responsible lending, customer-centric service, and sustainable growth. Team members benefit from working in a mission-driven environment that supports professional development and community impact. Role Description The Field Assistant role is a full time, on-site position based in Tamil Nadu, India. The Field Assistant will visit villages and local communities to support customer onboarding, explain financial products, collect documentation, and assist with loan applications or account-related processes. The role involves maintaining accurate records, following up with customers on repayments and queries, and ensuring compliance with company policies and regulatory guidelines. Field Assistants will coordinate with branch staff,



participate in group meetings, and help build trust-based relationships with customers. The position requires regular field travel within assigned areas and adherence to safety and ethical standards. Qualifications
• Ability to communicate clearly and respectfully with customers in local languages and basic English or Hindi.
• Strong customer service orientation with a focus on building long-term relationships in rural and semi-urban communities.
• Basic numerical skills and comfort working with financial information, records, and repayment schedules.
• Ability to travel regularly within assigned regions and work effectively in field conditions.
• Attention to detail and accuracy in documentation, record-keeping, and reporting.
• Minimum educational qualification of high school completion; further education in commerce, finance, or related fields is an advantage.
• Basic familiarity with smartphones or digital tools for data entry and communication is beneficial.
• Integrity, reliability, and commitment to following company policies and regulatory requirements.

📌 Field Assistant (India)
🏢 Bharat Financial Inclusion Limited (100% subsidiary of IndusInd Bank
📍 India