Company: MagickHome

Location:
Bengaluru / HSR Layout 6

Experience:
1–2 years Department: E-commerce About MagickHome MagickHome is building a modern furniture e-commerce business, offering products across sofas, beds, dining, and other home categories. We are looking for someone who can help turn customer interest into actual sales. The Role
• You will own the follow-up and conversion of leads generated through our e-commerce business. This includes abandoned carts, product enquiries, prospective customers, and B2B enquiries.
• You will speak to customers, understand their requirements, answer questions, address concerns, and follow through until the opportunity is converted or closed.
• This is not just a calling role. It is a customer conversion role with a direct impact on e-commerce revenue What You Will Do
• Call and follow up with abandoned cart, checkout, website, campaign, and B2B leads.
• Understand customer needs and help them choose the right product.
• Handle questions around pricing, product features,



delivery, and purchase decisions.
• Convert qualified leads through calls, WhatsApp, and other relevant channels.
• Maintain lead updates and follow-up records in the CRM.
• Coordinate with internal teams to resolve customer queries.
• Work towards lead conversion and revenue targets. What We Are Looking For
• 1–2 years of experience in tele calling, inside sales, tele sales, or customer conversion.
• Strong communication skills in English and Hindi. Tamil or Kannada is a plus.
• Comfortable speaking with customers and handling sales conversations.
• Positive listening, follow-up, and objection-handling skills.
• Organized, persistent, and driven by results.
• Comfortable using CRM tools, WhatsApp, and spreadsheets. Experience in e-commerce, D2C, furniture, or high-consideration products will be an advantage.

📌 E-commerce Sales (Bengaluru)
🏢 MagickHome India
📍 Bengaluru