HR Generalist – People Ops & Exp eriences

About Us
We’re Primetrace
- https://primetrace.com/, a Sequoia and Tiger Global-backed company ($25M+ raised), and the team behind: ? Crafto – 350M+ Downloads ? Kutumb – 100M+ Downloads Job

Location:
Bangalore (work from office) Role We are looking for a proactive and people-focused HR Generalist to manage the complete employee lifecycle while creating a positive and engaging employee experience. This role goes beyond transactional HR operations. The person will work closely with employees across teams and will act as the first point of contact for all employee-related matters. The ideal candidate should be approachable, empathetic, highly organized, and comfortable taking end-to-end ownership.

Key Responsibilities
Employee Lifecycle Management
• Manage the complete employee lifecycle, from onboarding to offboarding.
• Coordinate joining formalities, documentation, employee records, induction, and orientation.
• Ensure a smooth onboarding experience and help current employees integrate into the organization.
• Maintain accurate employee information and documentation in the HRMS.
• Manage employee confirmation, transfers, role changes, attendance, leave-related coordination, and other employee movements.
• Coordinate exit formalities and exit interviews
• Ensure all employee-related processes are completed accurately and within defined timelines. Employee Experience and Engagement
• Plan and organize employee engagement activities, celebrations, events, and team-building sessions.
• Regularly connect with employees to understand their experience, challenges, and workplace concerns.




• Conduct one-on-one conversations and employee check-ins across teams.
• Identify employee pain points and work with the relevant stakeholders to resolve them.
• Track recurring concerns and recommend improvements to policies, processes, and the overall employee experience.
• Support initiatives related to employee well-being, recognition, culture, and team bonding. Employee Relations
• Act as the first point of contact for employees for any HR-related concern, query, or workplace issue.
• Ensure timely communication and closure of employee concerns. HR Operations and Coordination
• Manage attendance, leave records, employee documentation, letters, and HRMS updates.
• Prepare and issue appointment letters, confirmation letters, experience letters, and other employee communications.
• Coordinate with payroll, finance, IT, admin, and other teams for employee-related requirements.
• Maintain HR trackers, employee data, reports, and dashboards.
• Support the implementation and communication of HR policies and processes.
• Assist with performance reviews, engagement surveys, feedback exercises, and other people initiatives. Requirements
• Minimum 1 year of experience in HR Operations, HR Generalist, People Operations, Employee Engagement, or a similar role.
• Background in Human Resources MBA, Psychology or a related field.
• Strong interpersonal and communication skills.
• Solution-oriented attitude
• Strong ownership, follow-through, and attention to detail.
• Ability to manage multiple responsibilities and work in a fast-paced environment.
• Working knowledge of HRMS platforms, spreadsheets, and basic HR reporting will be preferred.

📌 Human Resources Operations Specialist (Bengaluru)
🏢 Primetrace
📍 Bengaluru