• FlipSpaces –

Job Description
– AGM / DGM, Operations ABOUT FLIPSPACES: We are a Virtual-Reality-Tech-based design and contracting venture that aims at disrupting the way consumers design and execute the interiors of their spaces. Flipspaces is one of India's Fastest Growing Real Estate ventures with interests in Consulting, Technology, Design and Management of commercial real estate — headquartered in Mumbai with offices in Bangalore, Delhi, Hyderabad, Gurgaon, USA, Pune, Ahmedabad and soon in UAE. COMPANY GROWTH STORY AND OUTLOOK: Formed in 2011, Flipspaces entered Interior Turnkey Projects in 2014 and has grown 4X year on year, gearing up for expansion in USA, Singapore, and Middle East. Our tech-enabled delivery and qualified vendor ecosystem enables supreme quality, quick turnaround, and cost benefits. Clients include Times of India, Aditya Birla Group, RazorPay, Regus, Indiqube, Chaayos, and many more. Take a sneak peek at our game-changing tech... https://www.youtube.com/watch?v=c-A3MFs7rLc&t;=14s Work Culture
- Inside Flipspaces: https://www.youtube.com/watch?v=YNzg5-f6YGs Website: http://flipspaces.com/ Designation: AGM / DGM – Operations | Project Cluster Lead The AGM/DGM – Operations leads a cluster of 3–4 active projects within a region, acting as the senior delivery authority above the PM team. This role bridges strategic planning with on-ground execution — ensuring that each project in the cluster runs on time, within budget, and to Flipspaces' quality standards, while developing the PM team beneath. Roles and

Responsibilities:
● Own delivery outcomes for a cluster of 3–4 concurrent projects — accountable for timeline, budget, quality,



and client satisfaction across the cluster. ● Review and approve project plans, BOQs, procurement schedules, and contractor selection for all cluster projects in coordination with PMs. ● Chair weekly project reviews for all cluster projects — identify risks, address blockers, and escalate to AVP when required. ● Act as the client relationship owner for cluster projects — attend key milestone reviews, manage escalations, and ensure client experience is consistently strong. ● Monitor site execution quality — conduct regular site visits, enforce quality checklists, and ensure method statements are followed. ● Support PMs in handling complex site issues — material shortages, contractor disputes, drawing discrepancies, and scope creep. ● Oversee billing milestone tracking across cluster projects — ensure invoicing is aligned to project progress and receivables are followed up. ● Mentor and develop PMs and APMs in the cluster — set clear KPIs, run performance reviews, and build capability. ● Drive SOP compliance and technology platform adoption (Vizdom/PM tool) across all cluster projects. ● Coordinate with design, procurement, and finance teams to resolve cross-functional issues affecting delivery. WHAT MAKES THIS ROLE HARD:



● Running 3–4 simultaneous projects means every day has competing priorities — a site crisis on one project doesn't pause the others. ● Holding PMs accountable while protecting client relationships when PMs make mistakes requires diplomatic toughness. ● Catching budget overruns and schedule slippage early enough to course-correct — not after the damage is done. ● Maintaining quality standards across multiple sites with different vendor teams, site conditions, and client expectations simultaneously. DESIRED CANDIDATE PROFILE: ● 8–14 years in project delivery or site management in commercial interiors, fit-out, or construction. ● Proven track record of running multiple large-scale projects simultaneously with P&L; accountability. ● Strong site knowledge — able to read drawings, identify quality issues, and resolve technical problems independently. ● Positive team leadership and client communication skills. ● Degree in Civil Engineering, Architecture, or Construction Management. KEY

SKILLS:
● Multi-project cluster management
· Site quality monitoring
· Client relationship management ● Team mentoring & performance management
· BOQ & procurement review
· Billing milestone tracking ● Risk identification & escalation
· SOP compliance & documentation WHY JOIN FLIPSPACES? ● Work on landmark commercial projects for India's leading corporates, co-working operators, and enterprise brands. ● Performance-linked appraisals, spot awards, and a structured career growth path with direct visibility to senior leadership. ● Be part of a technology-driven, high-performance culture that values doing things the right way, not just the fast way.

📌 Assistant General Manager Operations (Mumbai)
🏢 Flipspaces
📍 Mumbai