Company Description ACHIVIA is a professional educational consulting organization that supports students in the Indian sub-continent to secure admission in renowned universities worldwide. The company offers personalized guidance tailored to each student’s academic ambitions, helping them align their goals with suitable international institutions. ACHIVIA’s mission is to motivate, guide, and mentor students so they can pursue their educational and career paths with confidence and strong skills. Services include program selection, application processing, visa counseling, scholarship support, accommodation guidance, and other value-added assistance throughout the study abroad journey. Role Description The Front Desk Representative is a full time, on-site role based in Bhubaneswar. This position is responsible for welcoming visitors, managing reception desk operations, and responding to inquiries from students, families, and partners in a professional manner. Daily tasks include handling phone calls, scheduling appointments, managing walk-in queries, and coordinating reservations related to counseling sessions or events. The role also involves maintaining visitor records, supporting administrative processes,



and ensuring that front office communication is clear, timely, and courteous. The Front Desk Representative works closely with counseling and operations teams to provide accurate information and a positive experience for all visitors. Qualifications
• Candidates should possess strong customer-facing skills, including Customer Service and Receptionist Duties.
• Candidates should demonstrate qualified communication abilities, including Communication and Phone Etiquette.
• Candidates should be able to manage front desk logistics, including Reservations and appointment scheduling.
• Proficiency in MS Office and basic computer applications for email, calendar, and record management.
• Strong organizational skills, attention to detail, and the ability to multitask in a busy office environment.
• Comfort interacting with students and families, with a helpful and respectful approach.
• Prior experience in a front office, receptionist, or customer service role is preferred.
• Minimum of a high school diploma; a bachelor’s degree in any discipline is an advantage.

📌 Front Desk Representative (Bhubaneswar)
🏢 ACHIVIA
📍 Bhubaneswar