Guest Relations Executive (GRE)

Experience:
5–6 Years | Full-time | On-site

About the Role
Arden House is looking for a confident, articulate and service-driven Guest Relations Executive to manage guest interactions, reservations and relationship management. The ideal candidate should have a strong understanding of hospitality sales, excellent communication skills and the ability to build lasting relationships with guests and corporate clients.

Key Responsibilities
• Manage guest interactions, reservations and incoming enquiries.
• Handle incoming calls and provide accurate information about the property, offerings and events.
• Build and maintain relationships with regular, VIP and corporate guests.
• Generate reservations and convert business enquiries into confirmed bookings.
• Promote events, special experiences and hospitality packages.




• Follow up with prospective guests and corporate clients to drive business.
• Maintain accurate reservation records and guest databases.
• Handle guest feedback and coordinate with relevant departments to ensure timely resolution. What We're Looking For
• 5–6 years of experience in guest relations, front office, reservations or hospitality sales.
• Excellent verbal and written English communication skills.
• Robust sales orientation and reservation conversion abilities.
• Experience in guest relationship management and corporate follow-ups.
• Professional grooming, confidence and excellent interpersonal skills. Immediate joiners preferred.

📌 Guest Relations Executive (Bengaluru)
🏢 ARDEN HOUSE
📍 Bengaluru