Company Description IICT – Indian Institute of Creative Technologies is a national initiative supported by the Government of India, Government of Maharashtra, FICCI, and CII to advance India’s leadership in AVGC-XR (Animation, VFX, Gaming, Comics, Extended Reality). The institute brings together government, industry, and academia to empower talent, foster innovation, and influence policy in the creative technology ecosystem. IICT currently operates from its Phase 1 campus at NFDC in Mumbai and is developing a permanent 10-acre campus at Film City, Goregaon. Guided by the vision “Create in India, for the World,” IICT offers learners and professionals an opportunity to contribute to a globally oriented creative tech hub. Role Description The Program Counsellor – IICT is a full-time, in office role based in Mumbai. The role involves guiding prospective and current learners through program options, admission processes, and career pathways in AVGC-XR domains. The Program Counsellor will conduct counseling sessions, respond to walk-in, phone, and online inquiries, and maintain accurate records of candidate interactions and follow-ups. This position includes coordinating with academic and administrative teams, supporting outreach and information sessions, and contributing to learner engagement and retention initiatives.



The role also requires preparing reports on counseling activities and providing feedback to improve program communication and learner support services. Qualifications
• Strong counseling and advisory skills, with the ability to explain programs, eligibility, and career outcomes clearly and confidently.
• Excellent communication and interpersonal skills for engaging with students, families, faculty, and industry partners.
• Organizational and administrative abilities, including managing inquiries, maintaining records, and handling multiple tasks efficiently.
• Basic understanding or interest in AVGC-XR sectors (Animation, VFX, Gaming, Comics, Extended Reality) and the broader creative technology ecosystem.
• Proficiency in MS Office or similar productivity tools, and comfort with CRM or student information systems.
• Bachelor’s degree in education, counseling, management, communication, or a related field; a relevant postgraduate qualification is an advantage.
• Prior experience in academic counseling, admissions, or student services is preferred, especially within creative, media, or technology domains.
• Ability to work on-site in Mumbai, collaborate within a multidisciplinary team, and uphold inclusive, learner-centered practices.
• Please Note: Candidates have to handle both inbound and outbound calls.

📌 Program Counsellor (Mumbai)
🏢 Indian Institute of Creative Technologies
📍 Mumbai