Company Description NLET Solutions Private Limited is a technology company focused on innovation and automation for businesses and educational institutions. Founded in 2017, NLET delivers School & College ERP, CRM solutions, business automation software, and digital growth services such as website development and digital marketing. The company’s AI-driven tools help organizations streamline HR, recruitment, operations, and customer relationship management while significantly reducing manual work. Trusted by more than 1,000 businesses and institutions, NLET is committed to scalable solutions, strong customer support, and seamless implementation. Team members join a growing organization dedicated to driving digital transformation and long-term client success. Role Description The Client Relationship Associate is a full-time, in office role based in Jaipur, responsible for managing and nurturing relationships with existing and prospective clients of NLET Solutions Private Limited. In this role, the associate will serve as a primary point of contact, handle client inquiries, and coordinate with internal teams to ensure timely delivery of solutions and services. Daily tasks include understanding client requirements, preparing and sharing product information, assisting with onboarding and implementation, and following up to ensure satisfaction and retention.



The associate will track client feedback, identify upselling or cross-selling opportunities, and support the resolution of issues in collaboration with technical and support teams. This role also involves maintaining accurate records in CRM tools, preparing reports on client activity, and contributing to initiatives that enhance the overall client experience. Qualifications
• Candidates should possess strong Business Relationship Management and Client Relations skills to manage accounts and ensure client satisfaction.
• Candidates should possess solid Relationship Building and Communication skills to engage with stakeholders and maintain long-term partnerships.
• Candidates should possess good Analytical Skills to understand client needs, interpret data, and support informed decision-making.
• Relevant experience in client-facing roles in SaaS, ERP, CRM, or business automation environments is beneficial.
• Bachelor’s degree in Business, Management, Commerce, IT, or a related field is preferred.
• Proficiency with CRM software, MS Office tools, and documentation practices is an advantage.
• Ability to work collaboratively with sales, support, and technical teams, with a client-focused and solution-oriented mindset.

📌 Client Relationship Associate (Jaipur)
🏢 NLET Solutions Private
📍 Jaipur