Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have

skills:
DevOps Good to have

skills:
Cloud Infrastructure Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and collaboration with different teams to maintain service reliability and minimize disruptions, contributing to the overall efficiency and stability of business operations. Roles &

Responsibilities:
• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.




• Contribute in providing solutions to work related problems.
• Collaborate with cross-functional teams to ensure timely resolution of system issues and enhance system performance.
• Document troubleshooting steps and solutions to build a knowledge base for future reference.
• Assist in the implementation of process improvements to optimize support workflows and reduce incident resolution time. Professional & Technical

Skills:
• Must To Have

Skills:
Proficiency in DevOps.
• Experience with automation tools and continuous integration/continuous deployment pipelines.
• Strong understanding of system monitoring and incident management practices.
• Familiarity with scripting languages to automate routine tasks and improve operational efficiency.
• Ability to troubleshoot complex software and infrastructure issues in a multi-component workplace. Additional Information:
• The candidate should have minimum 2 years of experience in DevOps.
• This position is based at our Pune office.
• A 15 years full time education is required.

📌 Application Support Engineer (Pune)
🏢 Accenture in India
📍 Pune