Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have

skills:
Network Infrastructures Good to have

skills:
NA Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and diagnosing issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring smooth operation of critical applications. The position demands continuous engagement with complex environments to maintain system stability and support business continuity through timely resolution of technical challenges. Roles & Responsibilities
• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.




• Coordinate cross-functional efforts to streamline issue resolution and improve system reliability.
• Mentor junior team members to enhance their technical capabilities and problem-solving skills.
• Facilitate communication between technical teams and stakeholders to ensure alignment on priorities and deliverables. Professional & Technical Skills
• Must To Have

Skills:
Proficiency in Network Infrastructures.
• Robust knowledge of network protocols, architecture, and troubleshooting techniques.
• Experience with monitoring tools and diagnostic utilities to analyze network performance and issues.
• Ability to design and implement network solutions that support business applications and services.
• Familiarity with security principles related to network infrastructure and data protection.
• Skilled in collaborating with cross-functional teams to resolve complex technical problems efficiently. Additional Information
• The candidate should have minimum 7.5 years of experience in Network Infrastructures.
• This position is based at our Gurugram office.
• A 15 years full time education is required.

📌 Application Support Engineer (Gurugram)
🏢 Accenture services
📍 Gurugram