Job Description
– Business Analyst

Experience:
3–5 Years Industry: IT / Software Product Development Product: Point of Sale (POS) Software Budget – 7 to10 LPA Location – Pune Job Summary We are looking for a Business Analyst with strong techno-functional skills and an understanding of retail business processes to join our Product Development team. The candidate will work closely with customers, company leadership, Development, QA, Support, and Implementation teams to gather and analyze business requirements, document functional specifications, manage the product backlog, and ensure the successful delivery of product enhancements and fixes. The ideal candidate should have experience in Agile software development, requirements management, JIRA, and functional testing, along with the ability to translate business requirements into clear, actionable specifications for technical teams.

Key Responsibilities
1. Requirement Gathering and Analysis
• Interact with customers, company leadership, and internal stakeholders to understand business needs, product requirements, and enhancement requests.
• Perform detailed analysis of customer requirements and assess their feasibility, impact, dependencies, and alignment with existing POS product functionality before moving them to development.
• Understand retail business processes and translate business needs into clear functional requirements.
• Identify gaps, inconsistencies, and potential risks in requirements and seek clarification before development begins.
• Review historical customer issues and recommend improvements to prevent recurring problems. 2. Requirements Documentation and Management
• Prepare and maintain requirement specifications, functional documents, user stories, use cases, and acceptance criteria.
• Create and manage Epics, Features, User Stories, and Tasks for Agile development teams, as applicable.
• Prioritize and maintain the product backlog in JIRA based on business priorities, customer needs, and development dependencies.
• Conduct requirement walkthroughs with customers and internal stakeholders to ensure a common understanding.
• Maintain accurate and up-to-date documentation of requirements, decisions, changes, and dependencies. 3.



Agile Development and Team Coordination
• Participate in and facilitate Agile ceremonies, including sprint planning, backlog refinement, sprint reviews, and demonstrations of completed features, as applicable.
• Work closely with Development and QA teams to clarify business logic, resolve requirement-related queries, and ensure that deliverables meet the agreed requirements.
• Monitor the progress of requirements and coordinate with relevant teams to address blockers and dependencies.
• Ensure effective collaboration between customer-facing teams and technical teams throughout the development lifecycle.
• Participate in cross-team knowledge-sharing and training activities when required. 4. Customer Communication and Stakeholder Management
• Maintain timely and effective communication with customers and internal stakeholders regarding recent requirements, issue status, development progress, and patch delivery timelines.
• Act as a liaison between customers, Support, QA, Development, and Implementation teams to ensure smooth coordination.
• Communicate technical and functional concepts clearly to both technical and non-technical audiences.
• Build and maintain strong relationships with internal and external stakeholders while balancing customer needs with product priorities and company objectives. 5. Functional Testing and Patch Validation
• Perform functional testing and validate product fixes and patches before they are delivered to customers, as required.
• Prepare and document test scenarios, test plans, and test results based on business requirements.
• Verify that delivered fixes and enhancements meet the defined acceptance criteria and do not introduce obvious regressions in related functionality.
• Collaborate with the QA team to investigate functional issues and ensure appropriate resolution.




• Communicate validation results and relevant findings to Development, Support, and other stakeholders. 6. Product Improvement and Continuous Learning
• Review recurring customer issues and identify opportunities for product improvement.
• Recommend changes to improve product functionality, usability, and alignment with retail business requirements.
• Develop a strong understanding of the POS product, its modules, workflows, and integrations.
• Stay informed about retail processes, business requirements, and relevant industry practices.
• Work independently with minimal supervision, take ownership of assigned responsibilities, and seek guidance when necessary. Required Qualifications and Skills
• Bachelor's degree in Computer Science, IT, Business Administration, or a related field.
• 3–5 years of experience as a Business Analyst, preferably in software product development.
• Understanding of Agile methodologies, SDLC, and JIRA.
• Solid skills in requirement gathering, analysis, documentation, and backlog management.
• Experience in functional testing, test documentation, and patch validation.
• Excellent communication, analytical, and problem-solving skills.
• Ability to coordinate with customers and cross-functional teams.
• Proficiency in Microsoft Office and ability to manage multiple priorities independently. Preferred: Knowledge of POS systems, retail software, database concepts, API integrations, and product release processes Key Competencies
• Analytical and problem-solving skills
• Requirement gathering and documentation
• Customer communication and stakeholder management
• Agile methodology and backlog management
• Prioritization and time management
• Ownership, accountability, and teamwork Role Expectations
• The Business Analyst is expected to ensure that requirements are clearly understood, thoroughly analyzed, accurately documented, and effectively communicated to the Product Development team. The role will contribute to timely product enhancements, reliable patch delivery, improved customer satisfaction, and continuous improvement of the POS product.

📌 Business Analyst (Pune)
🏢 AumniTech
📍 Pune