We are looking for an enthusiastic, responsible and customer-oriented Sales Manager to manage inquiries, drive bookings and ensure a seamless customer experience.
- Key ResponsibilitiesHandle leads from WhatsApp, Instagram, Google and phone calls.
- Convert inquiries into confirmed bookings through effective follow-ups.
- Promote premium packages, decorations and add-on experiences.
- Understand customer requirements and recommend suitable packages.
- Manage booking forms, customer details and daily records using MS Excel.
- Track advance payments, outstanding balances and booking status.
- Coordinate with decoration, photography and operations teams.
- Ensure smooth event execution and customer satisfaction.
- Handle customer queries, feedback,
complaints and review requests.
- Achieve sales targets and contribute to revenue growth.
- Skills RequiredExcellent communication and convincing skills.
- Strong sales, negotiation and customer-handling abilities.
- Basic knowledge of MS Excel and computer operations.
- Good organizational and multitasking skills.
- Proactive, responsible and target-oriented approach.
- Prior experience in sales, hospitality or customer relationship management preferred.