We are seeking a motivated and results-driven Telesales Executive/Travel Sales Executive to join our sales team. The ideal candidate will be responsible for contacting potential and existing customers over the phone, understanding their needs, promoting products or services, and converting leads into sales. The role requires excellent communication skills, persuasion abilities, and a customer-focused approach.
Key Responsibilities
- Make outbound calls to prospective customers and follow up on inbound inquiries.
- Explain products and services clearly, highlighting features and benefits.
- Generate recent sales opportunities and achieve monthly sales targets.
- Build and maintain strong relationships with customers.
- Handle customer queries and objections professionally.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
Follow up with leads to maximize conversions.
- Coordinate with the sales and customer support teams to ensure customer satisfaction. Stay updated on product knowledge, pricing, and promotional campaigns.
- Prepare daily, weekly, and monthly sales reports.
Required Qualifications
- Bachelor's degree in any discipline (preferred).
- 0–2years of experience in telesales, telemarketing, inside sales, or customer service.
- Freshers with strong communication skills are welcome to apply.
- Excellent verbal communication and interpersonal skills.
- Basic computer proficiency and familiarity with CRM systems or MS Office.
- Strong negotiation and persuasion skills.
- Ability to work in a target-driven environment.