? WE ARE HIRING | CUSTOMER CARE ASSOCIATE – VOICE PROCESS ?

? Company: HRH Next Services Limited

? Position: Customer Care Associate – Voice Process

? Location: Bangalore

? Work Mode: Work From Office (WFO)

? Vacancies: 100

? Salary: ₹17,000 – ₹21,000 per month

? Annual CTC: ₹2.29 LPA – ₹2.41 LPA

? Eligibility Criteria

✅ Intermediate (12th Pass) and Above

✅ Freshers & Experienced Candidates can apply

✅ Minimum 6 months BPO experience preferred

✅ Hindi & English communication skills required

✅ Versant Level 4 Score (Mandatory)

✅ Basic computer and MS Office knowledge

✅ Strong communication and customer-handling skills

? Roles & Responsibilities

? Handle inbound and outbound customer calls

? Understand customer queries and provide accurate solutions

? Follow communication scripts and process guidelines

?️ Assist customers with service-related concerns

? Build positive customer relationships and ensure satisfaction

? Identify upselling opportunities wherever applicable





? Maintain customer interaction records in CRM systems

? Achieve quality, productivity, and performance targets

⏰ Shift Details? Morning, General & Split Shifts

? Work From Office only

? Flexible to work on weekends and festivals as per business requirements

?‍? Reporting To: Team Leader

? Who Should Apply?✅ Freshers looking to start a career in customer service

✅ Candidates with BPO or customer support experience

✅ Applicants with good Hindi and English communication skills

✅ Candidates with regional language proficiency such as Telugu, Gujarati, Tamil, or Kannada (based on process requirements)

✅ Individuals with robust listening, problem-solving, and customer service skills

✅ Candidates comfortable working in a target-driven environment

⚡ Immediate Joiners Preferred

? Apply Now and Start Your Career with HRH Next Services Limited!

📌 Customer Care Associate (Bengaluru)
🏢 HRH Next Services
📍 Bengaluru