Sales Co-ordinator Job Description :

Experience Required: 2–3 Years in Sales Coordination / IT Hardware Industry

Location: Bangalore

Job Type: Full time

1. Role Overview

The Sales Coordinator acts as the central support function for the sales team, ensuring smooth

coordination between sales, product, logistics, Price, and customers.

In an IT hardware company TECQNIO, the role is critical due to pricing sensitivity, Executive

coordination, Customer relationships, and tight delivery timelines.

2. Core Roles & Responsibilities

A. Sales Support & Coordination

Support sales managers and executives in day-to-day sales operations

Coordinate internal communication between sales, accounts, Finance Store/inventory & OPE

Ensure all sales activities follow company processes and approvals

Track sales pipeline and provide regular status updates

B. Quotation & Pricing Management (IT Hardware–Specific)

Prepare accurate quotations for IT hardware (servers, laptops, networking, peripherals, etc.)

Coordinate with Store & Finance for pricing, availability, and lead times

Manage price validity, discounts, margins, and special pricing approvals

Maintain updated price lists, Stock list and BOMs

C. Order Processing & Execution

Convert approved quotations into sales orders (SO)

Ensure correct SKU, quantity, pricing, tax, and delivery address

Coordinate with Store & OPE for stock allocation

Track order fulfilment by co ordinating with OPE

www.tecqnio.com

D. Cross Dept Coordination OPE,



Logistic, Finance

Follow up on order confirmations, dispatch timelines, and warranty details

Support registration of deals, special pricing

Maintain documentation and contracts

E. Inventory & Logistics Coordination

Coordinate with inventory team to:

Check stock availability

Plan backorders and partial deliveries

Track shipment status and ensure on-time delivery to customers

Resolve delivery delays, shortages, or incorrect shipments

F. Documentation & Compliance

Prepare and manage:

Quotations

Sales orders

Invoices (coordination with finance)

Delivery challans

Warranty and license documents

Ensure compliance with company policies, GST, and audit requirements

G. Customer Communication & Support

Act as a single point of contact for order-related customer queries

Share order status, delivery updates, and documentation

Assist sales team in post-sales coordination

Ensure high-quality customer experience and professionalism

H. MIS, Reporting & CRM Management

Maintain accurate records in CRM / ERP systems

Generate periodic:

Sales MIS

Order status reports

Market pricing comparison reports

Support sales leadership with data-driven insights

I. Internal Process Improvement

Identify gaps in sales coordination and execution

Suggest improvements in:

Quotation TAT

Order processing cycle time

Pricing & Stock coordination

Help standardize sales documentation formats and workflows

📌 Sales Coordinator (Bengaluru)
🏢 Tecqnio Global Systems
📍 Bengaluru