- Handle inbound and outbound calls for US-based campaigns.
- Generate qualified leads through effective communication and customer engagement.
- Connect with potential customers and understand their requirements.
- Explain relevant services and identify interested prospects.
- Follow campaign scripts, company guidelines, and compliance procedures.
- Maintain accurate customer information and update records in the CRM/dialer system.
- Achieve daily, weekly, and monthly performance targets.
- Maintain call quality, productivity, and professional communication.
- Coordinate with team leaders and reporting managers to achieve campaign goals.
Preferred Candidate Profile
- Good verbal communication skills in English.
- Strong interpersonal, convincing, and customer-handling skills.
- Basic computer knowledge and typing skills.
- Ability to communicate confidently with US-based customers.
- Self-motivated, disciplined, and target-oriented.
- Comfortable working in the US Night Shift (8:00 PM – 5:00 AM).
- Freshers and experienced candidates are welcome.
- Previous experience in BPO, International Voice Process, Telecalling, Sales, or Lead Generation will be an advantage.
Perks and Benefits
- Salary: ₹15,000 – ₹25,000 per month.
- Attractive performance-based incentives.
- 5 working days (Monday to Friday).
- Fixed US Night Shift schedule.
- Supportive management and team environment.
- Qualified training and development.
- Growth opportunities and promotion opportunities.
- Opportunity to work on international campaigns.
- Performance-based rewards and recognition.