Job Title: Customer Support Executive (Female) for Steel Manufacturing co's corporate office

Location: Nungambakkam,Chennai

Qualification: Any degree

Salary: Maximum gross up to 22 K + PF

Job Description:

We are looking for a Female Customer Support Executive to handle dealer coordination, order follow-ups, payment follow-ups, customer grievances and dispatch and delivery coordination.

Roles & Responsibilities:

- Coordinate with dealers through phone calls and WhatsApp messages.
- Follow up on orders, order confirmations and pending orders.
- Regularly follow up with dealers for pending payments.
- Handle dealer and customer complaints and grievances.
- Coordinate with the sales team for order-related updates.
- Follow up with the logistics team for dispatches and deliveries.
- Track dispatch status and ensure timely delivery to dealers.




- Provide regular updates to dealers regarding order and delivery status.
- Maintain daily follow-up records and reports.
- Ensure smooth coordination between dealers, sales, accounts and logistics teams.

Candidate Requirements:

- Female candidates only.
- Good communication skills in Tamil and English.
- Basic computer and MS Excel knowledge.
- Good telephone handling and WhatsApp communication skills.
- Solid follow-up and coordination skills.
- Responsible, organised and customer-friendly.
- Freshers and experienced candidates can apply.

Preferred Experience: Customer Support / Telecalling / Dealer Coordination / Sales Coordination.

Pl contact our consultant

📌 Customer Support Executive (Chennai)
🏢 THE BANYAN HR CONSULTS CHENNAI
📍 Chennai