We are looking for an energetic and persuasive Telecaller to join our Vi Mini Store team. You will be responsible for calling prospective and existing customers to pitch Vi Postpaid plans, drive Mobile Number Portability (MNP) conversions, and achieve monthly sales targets.

Key Responsibilities

- Outbound Sales Calling. Make daily outbound calls to prospective leads and existing Vi prepaid users to pitch postpaid SIM connections and family plans.
- MNP and Conversions. Convince customers from other telecom networks to port into Vi Postpaid (MNP) by highlighting network perks and offers.
- Product Pitching. Clearly explain Vi Postpaid plans, 5G benefits, data rollover features, and bundled OTT subscriptions to close sales.
- Store Walk-In Coordination. Invite interested callers to visit the Vi Mini Store for instant SIM activation, or coordinate with the field executive for doorstep KYC.
- Lead and CRM Management. Maintain accurate call logs, customer feedback, and daily sales reports in Excel or the store CRM.
- Follow-Ups and Support. Conduct timely follow-ups on warm leads and handle basic inbound customer queries regarding billing or plan upgrades.

📌 Telecaller (Chennai)
🏢 Balvik Consumer Solution
📍 Chennai