Job Title: Telecaller / Coordinator / Customer Support Executive

Industry: Domestic Staffing / HR & Maid Recruitment Agency

Workplace Type: Desk job / Work from office (commonly based in hubs like Malad West, Mumbai or regional centers)

Coordination & Scheduling: Line up candidate profiles, coordinate interviews between families and domestic workers, and manage placement logs.

CRM & Database Updates: Maintain accurate records of client requests, worker availability, and call outcomes in internal tracking systems.

Post-Placement Support: Assist with feedback, replacements, and routine customer query resolution.

Qualifications & Requirements

- Education: Minimum 12th Pass or equivalent (some listings open to freshers or graduates)
- Language Skills: Good verbal communication skills in English and local/regional languages (Hindi, Marathi, etc.) to speak comfortably with both employers and domestic workers.
- Key Skills: Active listening, basic computer/spreadsheet literacy, polite phone etiquette, and problem-solving abilities.

Compensation & Perks

- Salary Range: Typically ₹10,000 to ₹15,000+ per month depending on prior experience and performance structure.

📌 Telecaller (Mumbai)
🏢 Bookmybai
📍 Mumbai