Sales Coordinator (JD/JS)

- Key Responsibilities: Team Coordination: Coordinate daily tasks and schedules for the sales team.
- Support sales executives in managing client communications and documentation.
- Track team performance and ensure timely completion of assigned leads or tasks.
- Customer Follow-up & Relationship Management: Regularly follow up with existing and potential customers for quotations, payments, and feedback.
- Handle incoming calls and inquiries professionally and route them to appropriate team members.
- Maintain strong customer relationships and ensure high customer satisfaction.
- Sales Support: Prepare quotations, sales reports, and order processing documents.
- Coordinate with internal departments (accounts, logistics, service) to ensure smooth order execution.
- Maintain and update customer databases, leads, and follow-up records in CRM or Excel sheets.
- Reporting & Documentation: Prepare daily/weekly/monthly MIS reports on team performance, follow-ups, and sales status.
- Track pending quotations, payments, and delivery schedules.
- Provide feedback and updates to management on customer and team progress.
- Communication & Coordination Act as a communication bridge between customers,



the sales team, and management.
- Ensure that all customer queries are addressed promptly and professionally.
- Organize sales meetings, reviews, and presentations as required.
- Follow-up Efficiency Customer Communication Sales Team Coordination Sales Support Activities Customer Retention

Job Specification (JS): Qualification Experience Technical Skills Soft Skills Other Requirements Timely follow-up on quotations, calls, and pending payments

- Accuracy and promptness in handling customer calls and inquiries
- Team task tracking, lead updates, and reporting accuracy; preparation of quotations, reports, and documentation
- Customer satisfaction and repeat business rate
- Graduate in any discipline (preferably BBA/MBA in Sales/Marketing) 2–5 years of experience as a Sales Coordinator / Sales Support / Customer Relations role; MS Office (Excel, Word, PowerPoint), CRM tools, email communication; excellent communication, team coordination, multitasking, problem-solving, and follow-up skills
- Positive command in English and Hindi; ability to manage pressure and deadlines

📌 Sales Coordinator (Dehradun)
🏢 MENTOR WATER EXPERTS PRIVATE
📍 Dehradun