- Key ResponsibilitiesInvestigation CoordinationCoordinate with field investigators regarding assigned cases
- Follow up for spot visits, statements, hospital visits, and document collection
- Maintain case allocation and status update records
- Coordinate for procurement of FIR, Chargesheet, MLC, PMR, and other police/court documents
- Track pending cases and maintain TAT (Turn Around Time)
- Coordinate with advocates, insured, applicants, hospitals, and police authorities when required
- Handle case escalations and reporting updates to management
- Back Office OperationsPrepare and maintain investigation reports and office documentation
- Draft professional emails, letters, and case update communications
- Upload reports and documents on client portals
- Maintain digital and physical records of claims and investigation files
- Handle invoice coordination and basic office administration work
- Maintain Excel records and MIS reports for ongoing investigations




- Ensure timely submission of reports and compliance documents
- Required Skills & QualificationsGraduate in any discipline (preferred: B.Com, BBA, BA, or related field)
- Good knowledge of MS Excel, MS Word, and Email Drafting
- Strong communication and coordination skills
- Ability to handle multiple cases and deadlines
- Basic understanding of insurance claims or legal documentation will be an added advantage
- Experience in back office, insurance, legal, or coordination work preferred
- Preferred Candidate ProfileGood follow-up and communication skills
- Ability to work under pressure and manage deadlines
- Qualified behavior with clients and investigators
- Strong organizational and documentation skills
- Knowledge of Marathi, Hindi, and English preferred

SalarySalary will be based on experience, communication skills, and operational knowledge.

📌 Back Office Executive (Pune)
🏢 Factprobe Investigation
📍 Pune