Customer Support Executive (Gurugram)

Customer Support Executive (Gurugram)

12 Nov
|
Elevate X Solutions
|
Gurugram

12 Nov

Elevate X Solutions

Gurugram

Customer Support Executive – Domestic Voice Process

Job Role:Customer Support Executive

Process Type: Domestic Voice Process

Total Openings: 100

Salary Details

- CTC= ₹15,000 – ₹30,000 per month

Job Responsibilities

- Handle incoming customer calls.

- Assist customers with their queries and concerns.

- Provide accurate information and appropriate solutions.

- Maintain skilled communication with customers.

- Resolve customer issues as per company guidelines.

- Escalate complex queries to the concerned department.

- Ensure customer satisfaction and service quality.

Candidate Requirements

- Freshers and experienced candidates can apply.

- Good communication skills in Hindi and English.

- Basic computer knowledge.

- Good listening and problem-solving skills.

- Previous BPO or customer support experience will be an advantage.

- Must be comfortable with voice process and rotational shifts.

Working Details

- Working Days: 6 days a week.

- Weekly Off:1 rotational week off.

- Shifts: Rotational shifts.

- Process: Voice Process.

Required Skills

Communication Skills | Customer Handling | Active Listening | Problem Solving | Basic Computer Knowledge

Regards,

Aastha

(phone hidden)

HR-Elevate X Solution

📌 Customer Support Executive (Gurugram)
🏢 Elevate X Solutions
📍 Gurugram

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