KEY RESPONSIBILITIES

· Make outbound calls to potential clients using the leads provided by the company.

· Introduce Spice Advisors and explain the company's services and offerings.

· Understand client requirements, business challenges, and expectations.

· Effectively communicate how Spice Advisors can help clients grow their restaurant business.

· Convince and generate interest among potential clients to explore our services.

· Maintain regular follow-ups with interested prospects.

· Maintain accurate records of client interactions and lead status.

· Achieve assigned calling, lead conversion, and meeting targets.

· Coordinate with the sales and backend operations teams.

· Ensure proper communication and customer satisfaction.

· Achieve daily calling and follow-up targets.

· Ensure timely completion and follow-up of assigned tasks.

· Coordinate with restaurant owners, vendors, and clients.

· Make follow-up calls and communicate project updates.





· Collect required information and documents from clients.

REQUIRED SKILLS

· Excellent verbal communication skills in English and Hindi.

· Solid convincing, negotiation, and interpersonal skills.

· Proactive attitude with a confident and positive approach.

· Ability to understand client requirements and communicate solutions effectively.

· Good listening and relationship-building skills.

· Comfortable with outbound calling and handling client queries.

· Basic knowledge of MS Excel and Google Sheets.

Key Performance Indicators (KPIs)

· Accuracy and timely updating of client records.

· Timely completion of assigned project tasks.

· Quality of reports and documentation.

· Effective client coordination and follow-ups.

· Proper maintenance of project trackers and databases.

📌 Telecaller (Noida)
🏢 Cifertitan Technologies
📍 Noida