? WE ARE HIRING | VIRTUAL RELATIONSHIP MANAGER (VRM) ?

? Company: Teleperformance Global Services Private Limited

? Position: Virtual Relationship Manager (VRM)

? Location: Bengaluru

? Work Mode: Work From Office

? Salary: ₹16,000 – ₹22,000 per month

⚡ Freshers Can Apply

? Job OverviewJoin the banking sales team as a Virtual Relationship Manager and build strong customer relationships through digital channels. The role involves understanding customer financial needs, promoting banking products, and delivering an excellent customer experience.

? Customer Engagement

✅ Connect with assigned customers through digital channels

✅ Deliver a high-quality banking experience

✅ Understand customer requirements and recommend suitable products

✅ Handle inbound and outbound calls as per quality standards

✅ Resolve customer queries within defined timelines

✅ Promote digital banking services and products

✅ Maintain accurate customer records in CRM systems

✅ Address customer complaints effectively

✅ Build long-term customer relationships

✅ Ensure customer retention and minimize attrition

? Sales & Portfolio Management

✅ Achieve assigned sales and portfolio targets

✅ Cross-sell and up-sell banking products (TPP, Assets, Cards, etc.)





✅ Identify sales opportunities through customer profiling

✅ Ensure product eligibility and compliance requirements

✅ Monitor account activities and prepare reports

✅ Process customer requests and transactions accurately

? Process & Compliance

✅ Maintain proper documentation of customer interactions

✅ Follow banking policies, regulatory guidelines, and internal processes

✅ Ensure timely updates in CRM and reporting systems

? Eligibility Criteria

? Graduate in any stream (B.Tech/BE not eligible)

? Freshers can apply (0–1 year experience preferred)

?️ Skills Required

✔ Basic knowledge of banking and financial products

✔ Strong verbal and written communication skills

✔ Customer-focused approach

✔ Sales and persuasion abilities

✔ Basic computer and CRM knowledge

✔ Relationship-building skills

? Language Requirement

✅ Fluent English (Mandatory)

✅ Proficiency in any one language: Hindi / Tamil / Malayalam / Kannada

? Work Location

? Teleperformance Global Services Private Limited

? Prestige Shantiniketan, Thigalarapalya, Krishnarajapura, Bengaluru – 560067

? Excellent Chance for Fresh Graduates to Start a Career in Banking Sales!

⚡ Immediate Hiring – Apply Now!

📌 Virtual Relationship Manager (Bengaluru)
🏢 Teleperformance
📍 Bengaluru