Experience

- 3+ years of experience in project coordination, PMO, or knowledge management roles within global organizations
- Experience supporting knowledge transfer activities in transition, shared services, or

GBS/GCC environments preferred

- Exposure to transition planning, process documentation, and operational readiness activities

KT Planning & Scheduling

- Support and maintain comprehensive KT plans aligned with transition wave timelines and milestones
- Support the Functional Transition leads and Transition Wave Managers on all aspects of transition
- Define KT schedules, maintain list of required SMEs, and coordinate participant availability across sending and receiving teams
- Ensure KT plans cover all in-scope processes, systems, and responsibilities within the assigned wave

KT Execution Coordination

- Coordinate and track day-to-day KT activities across all phases, including shadowing, reverse shadowing, and documentation completion
- Monitor KT progress against plan, track completion rates,



and flag delays or readiness gaps to the Transition Functional Lead or Transition Wave Manager
- Facilitate KT sessions and ensure all required participants are engaged and informed

Readiness Tracking & Reporting

- Track KT readiness against defined milestones and stage-gate criteria
- Maintain up-to-date KT status reports and dashboards for governance forums and the

Transition Functional Lead

- Ensure structured readiness testing (SRT) inputs are captured and reported accurately

Documentation & Sign-Off Management

- Ensure all KT deliverables (SOPs, process maps, training materials, and work instructions)

are completed, reviewed, and signed off within agreed timelines

- Maintain a central repository of KT documentation and supporting evidence

Issue Resolution & Escalation

- Identify and track KT-related issues, gaps, and risks, escalating unresolved items to the

Transition Functional Lead or Transition Wave Manager

📌 Wave Manager / Transition manager (Bengaluru)
🏢 Trigent Software
📍 Bengaluru