: Customer Support Associate (L4 Premium LOB)

Location: Hazratganj, Lucknow

Salary: Up to 25,000 CTC

Experience: Freshers & Experienced Candidates

Qualification: 12th Pass / Undergraduate / Graduate

Shift: Rotational Shifts

Working Days: 6 Days a Week / Work From Office

Week Off: Rotational

Language: English Mandatory

Job Responsibilities

- Handle customer queries and provide high-quality customer support.
- Assist customers with premium-level services and ensure timely resolution of their concerns.
- Understand customer requirements and provide accurate information and effective solutions.
- Handle complex customer queries and escalate issues whenever required.
- Maintain accurate customer records and follow process guidelines.




- Ensure customer satisfaction while maintaining quality and performance standards.

Required Skills

- Excellent verbal and written communication skills in English.
- Positive interpersonal and customer-handling skills.
- Basic computer knowledge and proficiency in using computer applications.
- Ability to handle customer queries professionally.
- Willingness to work in rotational shifts and rotational week-offs.

HR Sejal +91 81890 11192

Interview Address:

HR Bay, D Block, Soorajdeep Complex, 1 Jopling Road, Butler Colony, Lucknow 226001.

📌 Walk-in || Customer Support Associate (Lucknow)
🏢 Niftel Communications
📍 Lucknow