12 Nov
|
Apollo Home Healthcare
|
BTM Layout
12 Nov
Apollo Home Healthcare
BTM Layout
Roles and Responsibilities:
- Communicates with customers in a courteous, skilled, and co-operative manner.
- Handles calls and is responsible for patient registration.
- Assists patients with correct information about the services and educates them on the services provided by AHC.
- Routinely demonstrates superior customer service skills.
- Accurately enters/updates patient information in the homecare application.
- Recognizes and responds appropriately to violent/abusive situations.
- Coordinates with various Service Delivery Department stakeholders as and when required KPIs.
- Will be monitored based on metrics such as Efficiency, ACHT, Hit Ratio, Conversions, NPS, and CSAT.
Pay: ₹10,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Tele Calling Executive (BTM Layout)
🏢 Apollo Home Healthcare
📍 BTM Layout