Key Responsibilities

- Research source material, interview SMEs, gather requirements, and develop high-quality technical content that complies with organizational standards.
- Create, edit, maintain, review, and publish user guides, service manuals, online help systems,

knowledge articles, and other technical deliverables across multiple formats.

- Develop content using XML authoring tools and content management systems.
- Track, manage, and resolve documentation defects and improvement opportunities.

Preferred Qualifications

- Experience within medical device, healthcare, industrial, software, or similarly regulated industries.
- Experience developing user manuals, service documentation, online help systems, and XML-

based content solutions.

- Understanding of SDLC, DDLC, software development processes, HTML XML and related technologies.
- Experience with Docs-as-Code approaches using Git, GitHub, GitLab, Markdown, static site generators, and CI/CD publishing pipelines.
- Knowledge of RAG content design, Al knowledge assistants,



metadata schemas, content chunking, and answer-quality evaluation.
- Experience documenting AI/ML-enabled products, Software as a Medical Device (SaMD), cloud services, APIs, integration guides, and developer documentation.
- Familiarity with relevant standards and regulations including ISO 13485, IEC 62304, IEC 82079-1,

FDA guidance, EU MDR/IVDR, GDPR, HIPM, and Al governance frameworks.

- Experience with localization, terminology management, translation memory systems, analyti driven documentation improvement, and documentation telemetry.
- Cloud, Al, technical communication, or documentation certifications (e.g., AZ-900, Al-900, AWS

Cloud Practitioner, STC/tekom certifications).

- Experience creating graphics, illustrations, videos, animations, or digital learning content using up-to-date design tools

Technical Writing, XML,Gitlab, AI

📌 - Technical Writer (Bengaluru)
🏢 Trigent Software
📍 Bengaluru