WE ARE HIRING! – Technical Support Executive

Company: SOFTURECS AI LABS PRIVATE LIMITED

Job Title: Technical Support Executive

Experience: Freshers (0–1 Year)

Location: Hyderabad

Employment Type: Full-Time

Work Mode: Work from Office

About the Role

SOFTURECS AI LABS PRIVATE LIMITED is looking for enthusiastic and confident freshers to join our team as Technical Support Executives.

The candidate will be responsible for providing customer support, conducting product demonstrations, following up with potential customers, and converting leads into successful customers for our software products.

Products You Will Handle

- Multi CRM – All-in-One Business Management & Automation Platform
- Smart CRM – Sales, Marketing & Business Automation Software
- Real Estate CRM – Complete Real Estate Business Management Solution

Key Responsibilities
- Provide technical support and assistance to customers using our CRM products.
- Conduct online product demos for prospective customers.
- Explain product features, benefits, pricing, and functionalities.
- Handle incoming leads through WhatsApp, phone calls, and other communication channels.
- Follow up with interested leads regularly.
- Understand customer requirements and suggest suitable CRM solutions.
- Convert potential leads into paying customers.
- Assist customers with onboarding and basic product configuration.
- Resolve basic technical queries and coordinate with the development team for complex issues.




- Maintain proper lead records and follow-up activities in CRM.
- Build valuable customer relationships and ensure customer satisfaction.

Required Skills
- Freshers are welcome to apply.
- Hindi communication is mandatory.
- Good communication skills in English.
- Telugu communication is an added advantage.
- Confidence in speaking with customers over phone and video calls.
- Basic computer and internet knowledge.
- Interest in technology, software products, and customer support.
- Positive attitude, willingness to learn, and problem-solving ability.
- Good convincing and lead conversion skills.

Preferred Candidate Profile
- Candidates interested in Technical Support, Customer Success, and Software Sales.
- Ability to explain software products clearly.
- Comfortable conducting online demonstrations.
- Willingness to handle customer calls and sales follow-ups.
- Self-motivated and target-oriented.

What We Offer
- Complete product training.
- Opportunity to learn CRM, SaaS, AI, and business automation technologies.
- Career growth opportunities.
- Friendly and professional working environment.
- Opportunity to develop technical support and sales skills.

How to Apply Interested candidates can share their updated resumes through LinkedIn.

Join SOFTURECS AI LABS PRIVATE LIMITED and grow your career in the SaaS and AI industry!

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📌 Technical Support Manager (Hyderabad)
🏢 SOFTURECS AI LABS
📍 Hyderabad