Handle technical support via phone, email & chat; diagnose and resolve issues using SOPs and ticketing tools., 60–80 WPM typing, ITIL basics and strong communication required.
Mandatory
Google Workspace Administrator Certification
Notice=30 days
Required Candidate profile
Candidate with 6 months to 2 years of relevant service desk experience
Comfortable handling customer-facing technical support across multiple channels, Basic ITIL knowledge, Gemini app
Notebook LLM
Perks and advantages
PF, Cab drop & pickup
📌 Technical Support Executive Leading BPO Client (Chennai)
🏢 Gratitude India
📍 Chennai
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