12 Nov
|
Hr26 Garage by Detailing Devils
|
Gurugram
12 Nov
Hr26 Garage by Detailing Devils
Gurugram
Key Responsibilities
- Sales &
- Revenue Lead:
Convert incoming leads, handle walk-in inquiries, offer consultations, and upsell premium packages (Ceramic Coating, PPF, Interior Detailing, etc.) to drive monthly revenue targets.
- Store &
- Daily Operations:
Oversee complete day-to-day operations of the studio, including job allocation, bay management, workflow efficiency, and maintaining studio cleanliness and presentation standards.
- Team Leadership &
- Quality Control:
Manage, train, and supervise detailing technicians and labor staff. Conduct final quality checks on all completed vehicles before customer handover to ensure zero-defect delivery.
- Customer Relationship Management: Deliver an exceptional customer experience, handle feedback or complaints professionally, build long-term client relationships, and drive repeat business.
- Inventory &
- Vendor Management:
Monitor stock levels of chemicals, PPF rolls, tools, and consumables. Manage inventory reordering, vendor coordination, and minimize operational wastage.
- Reporting &
- Administration:
Maintain daily job cards, track billing/invoicing, manage opening/closing cash registers, and report daily sales/operational metrics to top management.
Desired Candidate Profile
- Experience: 25 years in Store Management, Floor Management, or Sales Managementpreferably in automobile detailing studios, car dealerships, or service centers.
- Industry Knowledge: Hands-on understanding of paint protection film (PPF), ceramic coatings, polishing stages, and automotive surface care processes.
- Sales Drive: Excellent negotiation, presentation, and sales closing skills with a customer-first approach.
- Communication: Fluency in Hindi and working knowledge of English (verbal and written) to communicate effectively with high-net-worth clients and technical floor staff.
- Leadership: Robust team-handling skills, ability to maintain discipline on the floor, and willingness to take complete ownership of the outlet.
📌 Studio Manager (Gurugram)
🏢 Hr26 Garage by Detailing Devils
📍 Gurugram