We're Hiring: Studio Manager | CAROSS
? Location: Dehradun, Uttarakhand
? Experience: 1–2 Years
CAROSS is looking for a proactive and customer-oriented Studio Manager to oversee the day-to-day operations of its premium car detailing studio in Dehradun.
We are looking for someone who can manage studio operations, handle customers, drive sales, coordinate with the team, and ensure an excellent customer experience.
Key Responsibilities
- Oversee daily studio operations and ensure smooth functioning.
- Handle customer enquiries, explain services, and convert leads into bookings.
- Drive studio sales and achieve monthly revenue targets.
- Manage lead generation, follow-ups, referrals, and customer relationships.
- Coordinate with the detailing team to ensure timely service delivery.
- Allocate daily responsibilities and manage team performance.
- Handle customer queries and resolve basic complaints.
- Maintain sales, booking, payment, and customer records.
- Monitor inventory, equipment, cleanliness, and studio standards.
- Prepare daily and weekly reports on leads, conversions, and sales.
Required Skills
- Good communication and customer-handling skills.
- Team management and coordination.
- Sales and lead-conversion skills.
- Strong follow-up and negotiation abilities.
- Knowledge of studio/store operations.
- Basic knowledge of Excel/Google Sheets and reporting.
- Problem-solving and decision-making skills.
- Ability to work with targets and performance-based incentives.
Preferred Background
Candidates with experience in automobile, car detailing, automotive sales, showrooms, retail, hospitality, or premium customer-facing services will be preferred.
What We Offer
- Opportunity to work with a growing premium automotive brand.
- Performance-based incentives.
- Ownership of studio operations.
- Learning and growth opportunities opportunities.
Interested candidates can apply directly or share their profiles for consideration at
[email protected]
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