Store Manager

Company: Amartex Industries Limited

Department: Retail Operations

Job Location: Himachal Pradesh / Punjab / Haryana

Experience: 5-8 Years

Job Summary

We are looking for an experienced and result-oriented Store Manager to oversee daily store operations, drive sales growth, manage store teams, ensure excellent customer service, and maintain operational efficiency. The ideal candidate should have experience in large-format retail, apparel, FMCG, or supermarket chains.

Key Responsibilities (KRAs)

1. Store Operations Management

- Manage day-to-day store operations and ensure smooth functioning.
- Ensure proper opening and closing procedures.
- Maintain store standards, cleanliness, visual merchandising, and product displays.
- Ensure compliance with company policies and SOPs.

1. Sales & Business Growth

- Achieve monthly and annual sales targets.
- Monitor daily sales, category-wise performance, and conversion ratios.
- Implement strategies to increase sales, customer footfall, and customer acquisition.
- Identify opportunities to improve store profitability.

1. Inventory & Stock Management

- Monitor stock availability and ensure timely replenishment.
- Control stock shrinkage, pilferage, damages, and expiry.
- Ensure FIFO/FEFO practices wherever applicable.
- Monitor ageing stock and slow-moving inventory.
- Conduct regular stock audits and maintain inventory accuracy.

1. Team Management

- Lead, motivate, and supervise store staff.
- Manage staff scheduling, attendance, and productivity.




- Conduct regular training and performance reviews.
- Ensure discipline and accountability among team members.

1. Customer Service

- Ensure excellent customer experience and satisfaction.
- Handle customer complaints and escalations effectively.
- Maintain high standards of customer engagement and service.

1. MIS & Reporting

- Prepare and review daily, weekly, and monthly sales reports.
- Monitor KPIs, shrinkage, stock turnover, and profitability.
- Share regular business updates with senior management.

Candidate Requirements
- Graduate in any discipline; MBA in Retail Management will be an added advantage.
- 812 years of experience in retail store operations.
- Strong experience in managing large-format retail stores.
- Positive knowledge of sales, inventory, merchandising, and team management.
- Strong leadership, communication, and problem-solving skills.
- Proficiency in MS Excel and retail POS/ERP systems.

Preferred Industry Background Candidates from the following retail organizations will be preferred:
- Reliance Retail
- Vishal Mega Mart
- V-Mart
- D-Mart
- More Retail
- Spencer's Retail
- Other large-format apparel, FMCG, and supermarket chains.

Key Performance Indicators (KPIs)
- Monthly sales target achievement.
- Store profitability and sales growth.
- Inventory accuracy and stock availability.
- Reduction in stock shrinkage and damages.
- Customer satisfaction and complaint resolution.
- Staff productivity and retention.
- Store operational and audit compliance.

📌 Store Manager (Baddi)
🏢 Amartex
📍 Baddi