Company Description Zen Eats is a technology-driven corporate cafeteria and food services company that transforms workplace dining experiences. The platform brings together multiple food brands, cashless payments, smart ordering, and streamlined operations to serve businesses and their employees. Zen Eats manages corporate cafeterias, multi-vendor food courts, curated food pop-ups, and large-scale corporate events, delivering seamless experiences from ordering to payment.

With RFID-enabled cashless transactions, self-ordering kiosks, real-time analytics, and customized cafeteria solutions, Zen Eats enables organizations to run productive, engaging food programs. The company focuses on building smarter workplaces by combining exceptional food experiences with innovation and data-driven insights.

Role Description The Site F&B; Manager at Zen Eats is a full-time, on-site role based in Pune City, responsible for overseeing day-to-day food and beverage operations at a designated corporate cafeteria or food court location. This role manages vendor relationships, monitors food quality and hygiene standards, and ensures that service delivery aligns with Zen Eats’ operational and customer experience guidelines. The Site F&B; Manager coordinates staff schedules, supervises front-of-house and back-of-house teams, and resolves operational issues to maintain smooth service throughout the day.

The role includes tracking sales and consumption data, optimizing menu offerings, managing inventory and cost controls, and implementing cashless and smart ordering processes.



The Site F&B; Manager collaborates with corporate clients on feedback, special events, and promotions, and regularly reports performance metrics to central operations and management.

Qualifications

- Strong food and beverage operations management skills, including cafeteria or restaurant supervision, vendor coordination, and inventory control.
- Experience in customer service and stakeholder management, with the ability to address employee feedback, manage client expectations, and maintain high service standards.
- Proficiency in using POS systems, digital payment solutions, and basic data analysis tools to monitor sales, footfall, and operational performance.
- Knowledge of food safety, hygiene regulations, and compliance standards in commercial F&B; environments.
- Excellent organizational and leadership abilities, including team management, scheduling, and training frontline staff.
- Strong communication skills in English; local language proficiency is an advantage for interacting with staff and vendors.
- Prior experience in corporate cafeterias, multi-vendor food courts, hotels, QSRs, or large-scale F&B; operations is preferred.
- Diploma or degree in Hotel Management, Hospitality, Business Administration, or a related field is beneficial.
- Comfort with technology-driven processes and willingness to adopt new tools and systems for ordering, payments, and reporting.
- Ability to work flexible hours as required by cafeteria operations and special corporate events.

📌 Site F&B Manager (Pune)
🏢 Zen Eats
📍 Pune