Core Technical & Delivery Skills

- Ability to contribute across the software lifecycle including development, configuration, testing, debugging, and support activities
- Robust capability to write clean, efficient, and maintainable code in at least one programming language (Java, Python, C++, JavaScript, etc.)
- Good understanding of data structures, algorithms, logical reasoning, and problem-solving techniques
- Exposure to APIs, databases, cloud concepts, and familiarity with version control tools (e.g., Git)
- Ability to follow coding standards, best practices, and organizational processes
- Experience (academic/internship) in software development or IT tools, with understanding of Agile/Scrum methodologies

Communication, Collaboration & Professional Skills

- Strong verbal and written communication skills, including professional email etiquette and business communication
- Ability to collaborate effectively within teams, contribute to project tasks,



documentation, and knowledge sharing
- Readiness to engage in client-facing interactions and work across flexible time zones
- Proficiency in MS Office tools for reporting, documentation, and communication

Behavioral & Cognitive Attributes

- Strong analytical thinking, problem-solving mindset, and attention to detail
- High level of ownership, accountability, and commitment to quality delivery
- Ability to learn quickly, adapt to new technologies, and work in dynamic environments
- Good time management, prioritization skills, and ability to handle multiple tasks efficiently

Educational Qualification

- Bachelor’s degree in Engineering / Computer Science / IT or related field

Good to Have

- Basic understanding or exposure to ServiceNow platform

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🏢 Cloud Analogy
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