Primary Responsibilities:

- Planned and conducted requirements elicitation meetings with the business to collect functional and non-functional requirements relating to client's Salesforce technology enhancement and initiatives
- Conducted brainstorming sessions with the development team to actively involve them during the requirements stage level analysis
- Worked towards preparation of requirements management plan, business and functional requirement documents
- Created data flow diagrams and process flow diagrams to facilitate better system understanding
- Follow project plans for executing projects using Agile as well as Waterfall
- Methodologies to ensure the project are delivered on time and beyond customer expectations
- Utilize data science techniques and tools to analyze, interpret, and draw insights from large datasets
- Develop predictive models and algorithms to solve complex business problems
- Implement and maintain data pipelines using SSIS
- Work with Salesforce Einstein and GPT to enhance customer experience and drive sales effectiveness
- Collaborate with cross-functional teams to design, implement, and evaluate data-driven solutions
- Stay current on industry trends and best practices in data science, Python programming, and Salesforce technologies
- Document the various project artifacts to ensure that these are following best practices and are delivered to the customer on time
- Ability to define the Application Intent & Artifacts
- Designing and providing scalable solution for Applications & practice needs
- Managing & Mentoring Scrum Team and Project Team
- Building Capability Decks for the practice
- Representing Offshore Team
- Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location,



team assignments, work schedules, and flexible work arrangements

Qualifications - External

Required Qualifications:

- 5 years of overall experience in Software Development
- 3 years of relevant Salesforce Experience
- 2 years of experience in lightening/LWC
- 2 years of experience as a technical lead
- 2 years of experience in data science, Python programming
- 1 years of ChatGPT , Prompt engineering experience
- 1 years of experience in FSL
- Solid Salesforce experience in customization
- Solid experience in Building Integrations
- Proficiency in SSIS and experience with data integration techniques
- Valuable understanding of Sales, Service & Community Clouds
- Good understanding of SFDC object and able to defining custom objects
- Requirement elicitation
- Apex, Visualforce, Triggers, Process Builder, Approval Process, Reports, Dash Boards, Integration (SOAP & REST), Canvas APP, Sharing and Security Models
- Proven solid analytical and problem-solving skills

Preferred Qualifications:

- Architect certification
- Sales & Service Cloud Certifications
- Tooling or metadata API experience
- UI Experience ,Any JS Framework(JQuery, Angular JS,CSS )
- Experience or knowledge in Health Cloud
- Experience or knowledge in Python or Node.js
- Devops pipeline setup using Jenkins, GitHub and scripting languages in Jenkins
- Knowledge of Salesforce Einstein and GPT is a plus

Role: Software Development - Other, Industry Type: Analytics / KPO / Research, Department: Engineering - Software & QA, Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Field Service LightningLightning ComponentsSalesforce LightningApex LwcLightning Web Component DevelopmentSales Force Development

📌 Senior Software Engineer 2 (Hyderabad)
🏢 Optum
📍 Hyderabad