ABOUT FITSHIELD

Fitshield is building the intelligence layer behind every food decision. Our engine, CORTEX, computes nutrition for restaurant dishes using ICMR-NIN and USDA databases, with every dish verified by a nutritionist and signed off by the restaurant. Our product Bridge helps dine-in restaurants turn that data into nutrition-verified menus, better diner recommendations, and higher repeat orders. We work with 150+ restaurant partners across 8 cities.

ABOUT THE ROLE

Restaurants often want Bridge but don’t have their recipes written down. Ingredients, quantities, and methods live in the chef’s head.

This role fixes that. You will sell Bridge One to single-outlet restaurants and then work with their kitchen teams to collect, structure, and document recipes as standard operating procedures (SOPs). These recipe SOPs feed directly into CORTEX, and they also give the restaurant something valuable of its own: a documented, consistent kitchen.

You’ll be part salesperson, part kitchen operations partner, and the link between the restaurant, our nutrition panel, and our product team.

WHAT YOU’LL DO

- Take qualified leads through discovery and closure for SOP service and then Bridge One
- Use the recipe SOP gap as a selling point, positioning recipe documentation as value the restaurant gets, not homework we give them
- Keep every lead, deal, and onboarding stage updated in Excel

Recipe SOP collection and building

- Visit or call restaurant kitchens to collect menus, ingredient lists, and recipe details
- Sit with chefs and kitchen staff to capture ingredients, quantities per portion, cooking methods, and portion sizes
- Convert raw information into Fitshield’s standard recipe SOP format




- Fill gaps through follow-ups, sample measurements, or photos where the chef can’t give exact numbers
- Track recipe collection progress per outlet against the 100-recipe Bridge One allowance

Onboarding and operations

- Own the onboarding flow: menu collection, recipe collection, go-live
- Coordinate with our nutritionist panel for verification and with the restaurant for final sign-off
- Help us meet our 48-hour onboarding promise wherever the restaurant’s data allows
- Run the first feedback check after go-live and log issues for the product team

Process improvement

- Help build and refine the recipe SOP template and collection checklist
- Document common problems (missing quantities, regional ingredient names, batch recipes) and suggest fixes
- Share field insights from kitchens with product and marketing

WHAT WE’RE LOOKING FOR

- 3+ years in B2B sales, restaurant operations, F&B; consulting, or a kitchen/culinary role
- Comfortable talking to restaurant owners and to chefs in the kitchen; they need different conversations
- Basic understanding of how kitchens work: prep, batching, portioning, ingredients
- Organised and detail-oriented; a missing 20g of oil changes the nutrition result
- Fluent in [Hindi / regional language] and English
- Willing to travel within Bangalore for outlet visits
- Hotel Management Degree

Valuable to have

- Hotel management or culinary degree
- Experience writing kitchen SOPs or standard recipe cards
- Familiarity with nutrition basics or food labelling (FSSAI)
- Prior experience with a CRM
- Experience with POS or restaurant tech products like Petpooja

Interested candidates can reach out through

Email: [email protected]

Contact / Whatsapp: (phone hidden)

📌 Sales & Operations Associate (Bengaluru)
🏢 Fitshield
📍 Bengaluru