House of Pasha is looking for a confident, well-spoken and customer-focused Sales & Customer Experience Executive to manage customer enquiries and deliver a premium experience throughout the customer journey.

Key Responsibilities

● Respond to customer enquiries through Instagram, WhatsApp, phone calls and other channels.

● Understand customer requirements and recommend suitable designs and products.

● Share product details, pricing and other relevant information with prospective customers.

● Follow up with potential customers and convert enquiries into confirmed orders.

● Assist customers with sizes, measurements, customisation and order requirements.

● Maintain accurate records of customer details, enquiries and sales.

● Coordinate with the operations and production team regarding customer orders.





● Assist walk-in customers and provide a skilled in-store experience.

● Build strong customer relationships while maintaining the premium standards of House of Pasha.

Requirements

● Excellent communication and interpersonal skills.

● Confident, polite and professional personality.

● Strong interest in fashion and customer service.

● Ability to understand customer needs and close sales.

● Good organisational skills and attention to detail.

● Basic knowledge of Instagram, WhatsApp and digital communication.

● Previous experience in fashion retail or sales is preferred but not mandatory.

📌 Sales Executive (Kolkata)
🏢 House of Pasha
📍 Kolkata