Company Description Arch Connect is a specialized talent partner focused on the interiors and architecture industry, connecting organizations with professionals who align with their design standards and project needs. By understanding workflows, tools, and technical requirements, Arch Connect helps companies hire more efficiently and cost-effectively. The team supports hiring for a wide range of roles, from junior designers to senior architects, BIM specialists, project leads, and both onsite and remote positions.

Services include end-to-end recruitment, executive headhunting, talent pipeline development, interview coordination, offer support, and post-placement follow-up. Arch Connect is committed to helping businesses build robust, scalable teams that support long-term growth.

Role Description The Retail Site Supervisor is a full-time, on-site role based in Gurugram, responsible for overseeing day-to-day retail operations at the assigned location. This role includes supervising store staff, monitoring attendance and performance, and ensuring adherence to company policies and operational standards.

The Retail Site

Supervisor manages visual merchandising and product displays, maintains accurate stock levels, and supports promotional activities to drive sales. Daily responsibilities also involve addressing customer inquiries and concerns, ensuring a high standard of service, and coordinating with management on store performance,



reporting, and continuous improvement initiatives. The role requires proactive problem-solving, regular floor supervision, and close collaboration with cross-functional teams to deliver an efficient and customer-focused retail environment.

Qualifications

- Candidates should possess strong Supervisory Skills, including team leadership, performance monitoring, and shift management.

- Candidates should possess solid Retail Operations experience, including inventory control, merchandising, and store process compliance.

- Candidates should possess thorough Product Knowledge to support sales staff, guide customers, and improve in-store presentation.

- Candidates should possess excellent Communication skills for coordinating with staff, management, and customers.

- Candidates should possess proven Customer Service abilities, with a focus on resolving issues and maintaining a positive in-store experience.

- Relevant experience as a site supervisor or team lead in a retail or customer-facing environment is preferred.

- Ability to work flexible hours, including weekends and holidays, as per retail business requirements.

- Strong organizational skills, attention to detail, and basic proficiency in POS systems and MS Office tools.

- A diploma or degree in retail management, business, or a related field is an advantage.

📌 Retail site supervisor (Gurugram)
🏢 Arch Connect
📍 Gurugram