We're Hiring | Regional Learning & Development Manager – North

Sarovar Hotels | Gurgaon

Location: Gurgaon (Corporate Office)

Department: Human Resources – Learning & Development

Experience: 8–10 Years

Industry: Hospitality / Hotels

Job Overview

Sarovar Hotels is looking for an experienced Regional Learning & Development Manager to lead and oversee L&D; operations across its North Region properties. The ideal candidate should have strong multi-property exposure, excellent training capabilities and the ability to drive service excellence and employee development across hotels.

Key Responsibilities

- Lead and implement regional Learning & Development strategies, training calendars and annual training plans.
- Oversee L&D; operations across a minimum of 3 hotels simultaneously.
- Conduct Training Need Analysis (TNA) and implement effective training interventions across properties.
- Drive induction, functional, behavioral, leadership and service excellence training programs.
- Monitor training effectiveness, service standards and employee development across assigned hotels.
- Conduct regular property visits, review training performance and ensure adherence to corporate L&D; standards.
- Guide and mentor property-level L&D; teams and trainers.




- Support pre-opening hotels through training plans, employee orientation and operational readiness.
- Maintain training MIS, reports, budgets and documentation.

Candidate Profile

- Graduate/Postgraduate in Hotel Management, Human Resources or a relevant discipline.
- 8–10 years of overall experience in Learning & Development within the hospitality industry.
- Must have worked as an L&D; Manager in at least the last 3 hotels.
- Mandatory experience of overseeing L&D; operations across a minimum of 3 hotels simultaneously.
- Robust multi-property / cluster-level experience within the hotel industry.
- Excellent communication, presentation, leadership and stakeholder management skills.
- Strong understanding of hotel operations, service standards and employee development.

Additional Requirements

- The candidate must be based in Gurgaon or willing to relocate to Gurgaon.
- Position will be based at the Sarovar Corporate Office, Gurgaon.
- Extensive travelling across hotels in the North Region will be required.
- Must be comfortable coordinating with Unit General Managers, HR teams and Corporate Leadership.

📌 Regional Learning & Development Manager – North (Gurugram)
🏢 Sarovar Hotels
📍 Gurugram