We're Hiring!Front Desk & Studio Operations Executive

Allure Pilates

We are looking for a well-organised, enthusiastic, and presentable individual to join the Allure Pilates team as a Front Desk & Studio Operations Executive.

This role goes beyond traditional reception duties. We are looking for someone who can manage the day-to-day studio operations, create a welcoming experience for clients, handle administrative responsibilities, and actively support our marketing and social media initiatives.

Key Responsibilities

1. Front Desk & Client Management

- Welcome clients and ensure a warm, professional studio experience.
- Handle incoming calls, WhatsApp enquiries, messages, and client queries.
- Manage class bookings, cancellations, rescheduling, and appointment coordination.
- Follow up with prospective clients, leads, and existing members.
- Assist clients with memberships, packages, renewals, and payments.
- Maintain solid client relationships and ensure a high standard of customer service.

2. CRM & Administrative Management

- Maintain and regularly update the studio CRM and client database.
- Track leads, enquiries, conversions, memberships, and renewals.
- Maintain attendance records and class schedules.
- Manage daily administrative tasks, reports, and documentation.
- Coordinate with instructors regarding schedules, client requirements, and studio operations.

3. Studio Operations & Inventory

- Monitor studio inventory, including towels, cleaning supplies, refreshments, retail products, and other essentials.
- Ensure timely refilling and replenishment of supplies.




- Maintain cleanliness, hygiene, organisation, and presentation of the reception and studio areas.
- Ensure Pilates equipment and accessories are organised and properly maintained.
- Coordinate with vendors and suppliers whenever required.
- Ensure the studio is ready and presentable before and after sessions.

4. Marketing & Social Media Support

- Actively participate in marketing campaigns, promotional activities, and studio events.
- Assist in managing social media platforms and digital channels.
- Coordinate with the marketing team for content, promotions, and campaigns.
- Assist with capturing behind-the-scenes content, client experiences, and studio activities when appropriate.
- Support client engagement initiatives, referral programmes, and community-building activities.
- Assist in updating digital platforms, promotional offers, and studio information.

5. General Studio Management

- Ensure smooth day-to-day functioning of the studio.
- Maintain professional communication with clients, instructors, vendors, and the management team.
- Identify operational gaps and proactively suggest improvements.




- Handle client feedback and escalate concerns to management when required.
- Assist in organising workshops, special classes, events, and community activities.

Skills & Qualities We Are Looking For
- Excellent verbal communication skills; good English communication is strongly preferred.
- Strong interpersonal and customer-handling skills.
- Presentable, neat, tidy, and well-groomed personality.
- Positive organisational and multitasking abilities.
- Comfortable using computers, Google Workspace, Excel, CRM software, and digital platforms.
- Basic understanding of Instagram and social media management.
- Proactive, responsible, punctual, and detail-oriented.
- Ability to take ownership of responsibilities and work independently.
- A positive attitude and willingness to learn.
- An interest in fitness, wellness, and Pilates would be an added advantage.

What We Value At Allure Pilates, we believe the studio experience begins the moment a client walks through the door. We are looking for someone who understands the importance of hospitality, professionalism, attention to detail, and creating a positive environment.

We want a team member who doesn't just complete assigned tasks but takes ownership, thinks ahead, and contributes to making the studio a better place every day.

If you are organised, people-oriented, proactive, and enjoy being part of a wellness-driven environment, we'd love to hear from you!

Apply Now – Allure Pilates

Pay: ₹5,000.00 - ₹8,000.00 per month

Work Location: In person

📌 Receptionist/Administration (Sector 8)
🏢 Allure Pilates
📍 Sector 8