Roles & Responsibilities – QA/QC Manager

Certified Organic Herbal Processing Plant – Kadam Organics

**Key Roles & Responsibilities

1. QA/QC Department Management: Manage daily operations of the Quality Assurance and Quality Control department, ensuring compliance with company standards, food safety requirements and applicable regulatory guidelines.
2. Organic Certification Compliance: Ensure compliance with NPOP, USDA NOP, EU Organic and Fair for Life (FFL) certification requirements, maintaining organic integrity throughout processing, storage and packaging.
3. Herbal Processing Quality Control: Establish and monitor quality parameters for herbal raw materials, Tea Bag Cut (TBC) and herbal powders.
4. Ayurvedic Knowledge: Possess knowledge of Ayurvedic herbs, medicinal plants, their identification, properties, processing requirements and quality standards.
5. SOP Development & Implementation: Develop, implement and monitor SOPs for raw material inspection, cleaning, cutting, drying, pulverizing, sieving, blending, metal detection, packaging and storage.
6. Manpower Management: Handle QA/QC manpower, allocate responsibilities, prepare work schedules and conduct regular training for quality control staff.
7. Quality Testing & Analysis: Monitor physical, chemical and microbiological testing, including pesticide residues, heavy metals, ETO, aflatoxins, TPC, yeast and mould.
8. Production Quality Monitoring: Monitor processing operations to ensure product specifications, particle size, moisture content, colour, appearance and bulk density are maintained.
9. Internal Audits & Inspections: Conduct regular plant inspections, GMP audits and hygiene checks. Identify non-conformities and ensure timely corrective and preventive actions (CAPA).
10. Defect Reduction & Productivity: Develop strategies to minimise product rejection, processing losses, contamination and quality deviations while improving production efficiency.
11. Documentation & Traceability:



Maintain batch manufacturing records, QC inspection reports, COAs, testing records, calibration records and quality documentation.
12. Laboratory & Third-Party Coordination: Coordinate with NABL-accredited and external laboratories for product testing, sampling and analysis.
13. Food Safety & GMP: Ensure implementation of GMP, HACCP, FSSC 22000 requirements and hygiene practices throughout the processing facility.
14. Customer Quality Requirements: Review buyer specifications, technical questionnaires, product complaints and quality-related corrective actions.

Essential Qualifications & Experience
- B.Sc./M.Sc. in Agriculture, Food Technology, Microbiology, Chemistry, Pharmacy or a relevant discipline.
- Minimum 3–5 years of experience in herbal, Ayurvedic, food or organic processing industries.
- Practical knowledge of herbal raw material processing, TBC and powder manufacturing.
- Knowledge of Ayurvedic medicinal herbs and their quality parameters.
- Experience in organic certification audits and quality management systems.
- Solid knowledge of SOP preparation, GMP, HACCP, CAPA and documentation.
- Positive manpower management and reporting skills.

Key Performance Expectations (KPI)
- Zero major non-conformities during certification and customer audits.
- Consistent quality of herbal TBC and powder products.
- Reduction in rejection, contamination and processing losses.
- Timely completion of QC testing and batch release.
- Proper implementation of SOPs and GMP.
- Effective training and supervision of QA/QC staff.

Primary Objective: To ensure consistent quality, safety, organic integrity and regulatory compliance of all herbal raw materials, Tea Bag Cut (TBC) and powder products processed at Kadam Organics.**

Job Requirements :

- 2-3 years of experience in Ayurveda industry or related field.
- Strong knowledge of ayurvedic principles and practices.
- Excellent shift management skills with ability to work effectively during night shifts (if required).
- Proven track record in manpower handling, scheduling, and training.

📌 QA QC Manager (Udaipur)
🏢 Kadam Organics
📍 Udaipur