We are seeking a dynamic and results-driven Pre-Sales Support Associate. In this role, you will serve as the crucial bridge between our marketing leads and the closing sales team. You will be responsible for managing high-volume incoming and outgoing sales calls, qualifying prospects, understanding their pain points, and effectively communicating our services and projects.

The ideal candidate has exceptional communication skills, a background in inside sales or customer support, and some knowledge of HubSpot CRM.

Responsibilities:

- Respond promptly to incoming inquiries generated from digital campaigns, the company website and site visits, answering project queries and building rapport.
- Maintain up-to-date records in HubSpot CRM, logging all call notes, follow-up dates, and property preferences.
- Leverage HubSpot workflows, automated tasks, and email/WhatsApp templates to execute timely follow-up sequences and nurture long-term prospects.
- Collaborate closely with marketing and sales teams to share market feedback, identify common buyer hesitations,



and streamline the handover process for site visits and sales meets.

Requirements and Qualifications:

- Experience: Minimum 1 year experience in pre-sales, telesales, or customer relationship management (good to have real estate background).
- Basic knowledge of CRM: Hands-on experience working with HubSpot CRM.
- Communication Skills: Exceptional verbal and written communication skills in English and Hindi, with a polished, professional phone demeanor and strong active listening abilities. Conversational Telugu is a major plus.
- Organizational Skills: Excellent time-management and multitasking skills, with the ability to manage a busy daily call queue while keeping CRM data perfectly accurate.

Job Types: Full time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 Pre-Sales Support Associate (Shaikpet)
🏢 Flivv Developers
📍 Shaikpet