As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain smooth operational workflows. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the reliability and efficiency of critical applications that support business functions.
Roles &
Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to analyze and troubleshoot complex system issues.
- Document findings and resolutions to support knowledge sharing and continuous improvement.
- Assist in the implementation of system updates and enhancements to improve performance.
- Support junior team members by sharing expertise and providing guidance when needed. Qualified & Technical Skills:
- Must To Have Skills: Proficiency in Oracle Procurement, Oracle Inventory Management.
- Strong problem-solving abilities with a focus on diagnosing and resolving software issues.
- Experience working with enterprise resource planning systems and understanding of procurement processes.
- Ability to analyze system logs and performance metrics to identify root causes of problems.
- Effective communication skills to interact with technical teams and business stakeholders.
- Familiarity with database management and query optimization techniques.
Additional Information
- The candidate should have minimum 3 years of experience in Oracle Procurement.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.